Customer Reviews
Real Stories.
Decades of Trust.
Long before online
ratings and review stars,
customers and retailers wrote directly to
Glenn Reid about their experiences
with Urine-Erase®.


Made in Canada
These Urine-Erase® testimonials come from
the original Reidell Chemicals archives
“It’s a rarity these days that a product actually does what it says.”
It Did What the Others Couldn’t
After trying products from pet stores, grocery stores, television advertisements, and other cleaners, Pam used Urine-Erase® on a urine-stained carpet that had troubled her for 18 months.
She wrote that the stains disappeared and that the product performed as promised.
Pam S
Original customer email
“I Will Never Be Without It”
Geraldine wrote that she had tried at least twenty other products without success.
She used Urine-Erase® for repeated pet accidents, purchased more than twenty bottles, and said it removed stains that other products had not touched, helping her avoid replacing her carpet.
Geraldine A.
Customer testimonial, 1998
It Worked Every Time
In 1982, McHardy Vacuum Ltd. wrote that customers had tried many competing products before using Urine-Erase®.
During approximately four years of carrying it, the retailer said Urine-Erase had worked every time and that no customer had requested a refund.
McHardy Vacuum Ltd.
Retailer letter, 1982
Customers Came Back for More
Twenty years later, McHardy’s wrote again.
The retailer said it had never received a returned bottle during twenty years of selling Urine-Erase®. Instead, customers returned to purchase more because the product worked.
Philip McHardy, Vice President
McHardy’s, 2002
Honest Experiences.
Real History.